Tuesday, May 20, 2014

Day 37: Thursday 24 April - Hednesford, by Ken

Immediately after breakfast at Phil and Kerry’s I resumed my quest to get insurance cover for Mabel. In my view anything is insurable, the risk can be assessed and a suitable premium determined. I therefore tried a Birmingham based insurance broker specialising in motor vehicle insurance. Surely they would be able to provide the cover we needed. I was wrong, in fact they had temporarily suspended issuing motor insurance policies!

So, it was back to Down Under Insurance where the agent I spoke to was adamant they wouldn’t cover Mabel. I didn’t accept that and persisted with my approach that there had to be a way forward. I managed to maintain my cool even though I was told I should have checked out the limit of cover before buying Mabel. My response that I didn’t think I should have to – they provided cover for Myrtle and Smarty for two years and I had a good claims history. While that didn’t exactly break the impasse, there was some thawing of the ice and I was asked to forward a copy of the invoice for Mabel and they would see what they could do. The rest of the morning was spent crafting an email setting out all the reasons for providing the cover required, offering to underwrite the difference between the level of cover they could provide and Mabel’s value and requesting a meeting with insurers to achieve some resolution. All our fingers and toes were crossed as I hit the “Send” button feeling we were on a knife edge.

After a light lunch we set off in Smarty to Hednesford, near Cannock to visit Shane and Marie with whom Jane used to work when she was with Birmingham Social Services. Our SatNav had a blond moment when in spite of us declining a route involving a toll road, we found ourselves on the M6 Toll motorway and £4 poorer.


Shane and Marie are both real ale fans and I wasn’t disappointed when they took us to dinner at the Uxbidge Arms pub where three pints of very good beer accompanied my steak and kidney pie. Jane isn't a beer drinker and opted for red wine to accompany a curry.
Jane, Marie and Shane

Back in Hednesford we chatted for a while and consumed some more beer and wine before heading off to bed.

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